When this happens
The request conflicts with the Receivable’s current state:- A Receivable
PUTorPATCHreplaces the responsible Customers of a closed Receivable. - A Payment observation would move PayPathIQ’s balance for the Receivable in the opposite direction to its type. For example, a
paymentthat would increase the balance.
What to do
To change responsible Customers, reopen the Receivable with thereopen command first. For a Payment observation, GET the Receivable and check recoverableAmount before you record it again. If the error persists, contact help@paypathiq.com with the requestId.