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When this happens

The request conflicts with the Receivable’s current state:
  • A Receivable PUT or PATCH replaces the responsible Customers of a closed Receivable.
  • A Payment observation would move PayPathIQ’s balance for the Receivable in the opposite direction to its type. For example, a payment that would increase the balance.

What to do

To change responsible Customers, reopen the Receivable with the reopen command first. For a Payment observation, GET the Receivable and check recoverableAmount before you record it again. If the error persists, contact help@paypathiq.com with the requestId.